Hazard assessment
Crew lead (ISA Certified Arborist or senior climber) identifies line involvement, loaded limbs, root plate stability, and structural integrity of the impact point.
24/7 emergency tree service · Treasure Coast
24/7 Emergency Tree Service On Florida's Treasure Coast
It’s 2 AM in Port St. Lucie and a laurel oak just came through the screen porch. It’s the hour after a microburst in Stuart and a queen palm is leaning into the power drop. When a tree fails on the Treasure Coast, every minute matters and every wrong move costs money. Swift answers a 24/7 human-answered emergency line year-round — not a call center, not an answering service. On-site target: 60 to 90 minutes across all three counties. Certificate of Insurance delivered before any equipment touches the property.
When out-of-pocket exceeds $1,500, $0-down Wisetack financing keeps emergency work moving while insurance claims process.
Why Treasure Coast property owners trust Swift for emergencies
Why Treasure Coast Property Owners Trust Swift At 2 AM
- Family-Owned by Johnathan Portillo & Danny Ramirez (met at church)
- 24/7 Human-Answered Emergency Line — Not a Call Center, Not an Answering Service
- 60–90 Minute On-Site Target Across All 3 Treasure Coast Counties
- ISA Certified Arborist On Staff or Partnered for Complex Scenarios
- ANSI A300 + ANSI Z133 Standards Even at 3 AM in Driving Rain
- Fully Insured — GL, Workers’ Comp, Commercial Auto (COI delivered on arrival)
- ISA Certified Arborist & Wisetack Financing for Out-of-Pocket Storm Scopes
- Kenya Ministry Partnership — a portion of every job funds orphan schools
When a tree fails on the Treasure Coast, every minute matters and every wrong move costs money. Swift answers the line at 2 AM with a real dispatcher who has live crew availability — not a recording, not a call center halfway across the country. The full crew rolls on the first dispatch: chainsaws, climbing gear, rigging, chipper, and grapple truck.
Call (772) 773-6676 — 24/7
What counts as a tree emergency
Not Every Fallen Branch Is A 2 AM Call. Five Situations Qualify.
We answer the line either way. Knowing what qualifies as a true emergency helps you make the right decision in the first 30 seconds.
Tree on the structure — trunk or major limb resting on a roof, exterior wall, garage, or vehicle
Power line involvement — any tree, limb, or trunk in contact with primary, secondary, or service-drop lines
Blocked egress — tree across the only driveway, blocking a fire lane, or trapping people inside
Active failure in progress — visible lean, cracked trunk, lifted root plate, or audible cracking
Storm damage with rain coming — open canopy holes over interior space with another front approaching
If a power line is involved, call the utility company first, then call Swift. That sequence is not optional — the utility has to de-energize before any crew can safely work the failure.
What's included
Every Job Comes With This — In Writing.
- 24/7 human-answered emergency line — year-round, Sunday and holidays included
- 60 to 90 minute on-site target across St. Lucie, Martin & Indian River counties
- ISA Certified Arborist or partnered for complex scenarios
- Full crew on the first roll — chainsaws, climbing gear, rigging, chipper, grapple truck
- Certificate of Insurance delivered before work begins (GL, Workers’ Comp, Commercial Auto)
- Multi-angle damage documentation on arrival, before any work starts — for your insurance claim
- Tarping & temporary stabilization to prevent additional weather damage before structural repair arrives
- Coordination with restoration contractors so the tree work does not block the roof work
How it works
From Your Call To A Clean Property — Four Steps.
Set the work zone
Cones, caution tape, exclusion radius, clear staging area. Photographs of everything before cutting starts. COI handed to the property owner.
Methodical dismantling
Rigging the failure down in controlled sections — never just cutting and dropping near a damaged structure. ANSI A300 + Z133 compliance even in driving rain.
Make-safe + cleanup
Debris off the property, tarps in place if needed, written scope for any follow-up work. Itemized invoice for your insurance file.
The details
Common Emergency Scenarios On The Treasure Coast
Laurel oak failure on the house
The single most common large-tree failure across the region. Weak wood, decay-prone. Often misidentified by the homeowner as a healthy live oak. Pattern repeats after every Treasure Coast hurricane.
Queen palm uproot
Shallow root system, top-heavy in wind. Classic snap-and-uproot failure in saturated soil. Common during and after tropical-storm rainfall events.
Australian pine collapse
Brittle wood, shallow roots, Category I invasive. Frequent failure even in moderate wind. Should not be on the property at all — see Land Clearing for proactive removal.
Water oak split at codominant union
Failure at a tight V-union, often dropping half the canopy. Pre-season cabling to ANSI A300 Part 3 can prevent — see Hurricane Prep.
Microburst limb failure
Summer thunderstorm column collapse, no warning, sound trees losing structural limbs. Most unpredictable failure mode on the Treasure Coast.
Permits & FS §163.045
Most Emergency Removals Qualify Under The Dangerous-Tree Exemption.
Florida Statute §163.045 (amended July 1, 2022) allows a single-family residential homeowner to skip the local tree-removal permit when an ISA Certified Arborist documents the tree as dangerous under ANSI/ISA Best Management Practices for Tree Risk Assessment. For emergency post-failure removals, this pathway often applies. Swift handles the documentation as part of the response. The statute does not cover shoreline trees, HOA common areas, or commercial property. For city-specific permit details, see the 24/7 Emergency Tree Service page for your city.
Common questions
Frequently Asked About This Service.
How Fast Can Swift Be on Site for an Emergency?
Our target is 60 to 90 minutes across St. Lucie, Martin, and Indian River counties. During active hurricane events with road closures, response times extend, but we stay on the road as long as it is safe to operate.
Do You Really Answer the Phone at 2 AM?
Yes. The 24/7 emergency line is human-answered year-round — not a call center, not an answering service. A real dispatcher with crew availability information picks up.
What if a Power Line Is Involved?
Call the utility company first. Florida Power and Light, City of Vero Beach Electric, or Fort Pierce Utilities Authority depending on your service area. The line has to be de-energized before any tree crew can safely work the failure. Then call Swift.
Will My Homeowner’s Insurance Cover the Work?
Most policies cover tree removal when the tree has damaged a covered structure (house, garage, fence, vehicle). Trees that fall without striking a structure are often excluded. We coordinate documentation and provide a written scope your adjuster can work from.
What if the Tree Fell from My Neighbor’s Yard Onto My Property?
In most cases, your homeowner’s insurance handles the removal and damage, then your insurer subrogates against your neighbor’s policy if negligence is involved. We focus on getting the failure cleared safely. Your adjuster handles the recovery side.
Do You Charge Extra for After-Hours Response?
Pricing is reviewed during the on-site assessment, with scope and complexity factors discussed before any cutting begins. We do not quote over the phone for emergencies because the scope is impossible to know until the crew sees it.
What Counts as an Emergency Versus a Same-Day Call?
Tree on a structure, line involvement, blocked egress, or active failure in progress is an emergency. A leaning tree that hasn’t yet failed, a large hanger limb, or storm damage without structural impact is usually same-day work, not 2 AM work. Either way, call us and we will help triage.
Can You Handle the Removal, the Stump, and the Follow-Up?
Yes. The emergency response, removal, stump grinding, debris haul-off, and any follow-up structural pruning route through the same scope. You work with one crew, one COI, and one written invoice.
The first 10 minutes before Swift arrives
While We’re Rolling, The Right Moves On Your End Protect People First And The Insurance Claim Second.
Call the utility first if a line is involved
Florida Power & Light, City of Vero Beach Electric, or Fort Pierce Utilities Authority depending on your area. Report the location and request de-energization.
Evacuate the affected area
Get people, pets, and vehicles out of the strike zone and out of any room with a tree on the structure.
Photograph from multiple angles
Wide shots, close shots, the failure point, the impact point, interior damage, exterior damage. Timestamps on. Before anyone touches anything.
Do not approach the tree
Loaded limbs, lifted root plates, and partially failed trunks shift without warning — even minutes after the initial failure.
Call Swift at (772) 773-6676
Have the address, a quick description, and whether a line is involved ready for the dispatcher. Photographs taken in the first 10 minutes are the single most useful piece of evidence in a storm damage insurance claim.
Insurance coordination for storm damage claims
A Fallen Tree Is Not Just A Tree Problem. It Is A Documentation Problem.
A fallen tree is an adjuster problem, and sometimes a roof and structural problem stacked on top. Swift coordinates the tree work with the claim from the first phone call — multi-angle damage documentation on arrival before any work starts; a written scope your adjuster can read and approve; tarping and temporary stabilization to prevent additional weather damage before the structural repair crew arrives; coordination with restoration contractors so the tree work does not block the roof work; and an itemized invoice broken out by removal, debris, stump, and emergency response time. For removals that follow the emergency, the work routes through our Tree Removal service inside the same mobilization — so you’re not waiting on a second crew.
What customers say
Real Reviews — This Service.
A laurel oak came down on my screened porch at 11 PM during a squall. Swift answered on the first ring, crew was on-site in 75 minutes. Full photo documentation ready for my insurance adjuster by morning.
✓ Verified customerTree on my car after the storm. Swift triaged on the phone in under a minute, dispatched a crew, and photographed everything for my insurance claim before making a single cut. Insurance covered the full removal.
✓ Verified customerAs a Hurricane Subscriber, Swift called me — I didn't have to call them. Priority dispatch, crew here before my neighbors even got a callback from their regular contractors. The subscription pays for itself on a day like that.
✓ Verified customer
You may also need
Related Swift Services
Ready To Book This Work?
Same-day on-site assessment · Written quote in 4 hours · Fully insured · Family-owned